Businesses today rely heavily on servers, storage devices, network systems, and data centers. When hardware reaches its end of support, many worry about extra costs, downtime, and disruptions. That’s where Agrius IT, known as the best IT company in UAE and Pakistan and a top third party maintenance provider, plays a strong role. Instead of replacing expensive hardware, Agrius IT helps businesses continue using their existing setup without any worries—through trusted, affordable, and professional third party maintenance (TPM) services.
Third Party Maintenance means your IT equipment gets support from a provider other than the original manufacturer. Once a device goes End of Life (EOL)/ End of Support Life (EOSL), OEMs stop offering assistance. But that doesn’t mean the equipment stops working. Agrius IT steps in to take care of such hardware, offering reliable support at a lower price.
These Third Party Maintenance Services include repair, parts replacement, and 24/7 expert assistance—without locking customers into costly contracts. This approach helps extend the use of devices like servers, storage systems, switches, routers, and tape libraries.
Why Agrius IT’s Third Party Services Are Trusted Worldwide
Agrius IT is known for offering yearly TPM contracts with flexible Service Level Agreements (SLAs). These plans match the actual needs of IT departments. The focus is on helping clients:
- Avoid unplanned expenses
- Continue using stable equipment
- Get faster issue resolution
- Extend the working life of hardware
- Reduce dependency on the OEM
Clients also get to choose the level of service that suits their budget and technical requirements.
Complete Data Center Support
Agrius IT has a team of certified global engineers who manage and support every part of the data center. Whether the client has Dell, Cisco, HP, IBM, or other leading brands, Agrius IT provides full care and maintenance.
They handle various elements in a data center:
- Servers
- Storage systems
- Network devices (routers, switches, firewalls)
- Tape libraries
This helps businesses reduce downtime and keep their daily operations running smoothly.
Multi-Vendor IT Support Services
Most businesses work with equipment from more than one manufacturer. Agrius IT offers Multi-Vendor Support Services (MVS) so that clients don’t have to deal with multiple service providers. Instead of juggling different OEMs, clients rely on one partner for everything.
Benefits include:
- Centralized support
- Easy communication
- Lower costs
- Streamlined processes
- Customized SLAs
Server Maintenance
Servers are the core of business operations. Agrius IT provides 24/7/365 server maintenance with affordable service plans. Clients often save up to 70% compared to OEM support.
Whether the server is Dell, HP, IBM, or another brand, Agrius IT’s experts monitor, repair, and maintain it to keep performance strong without unnecessary delays.
Storage Maintenance
Data storage is extremely important for every business. Agrius IT offers Level 3 support for major global storage brands. The team understands different models, software compatibility, and backup setups. Their storage TPM services are ranked among the top 10 third-party providers globally.
This ensures that even older storage units stay secure and useful for a longer period.
Network Maintenance
Network equipment like routers and switches connects everything together. Agrius IT extends the life of these devices by offering 24/7/365 Level 3 support. Businesses often save nearly 70% compared to manufacturer plans.
The team also offers guidance on how to switch from OEM support smoothly while maintaining security and performance.
Tape Libraries Maintenance
Many businesses still use tape libraries for storing backup data safely. Agrius IT understands their role in protecting information. The team offers customized SLAs, Break/Fix services, and 24/7/365 support to make sure tape libraries remain operational and reliable.
Whether you’re keeping older data or planning your backup strategy, Agrius IT provides the right support without forcing you to upgrade equipment unnecessarily.
Trusted by Leading Brands
Agrius IT supports hardware from top names like:
- Dell
- Cisco
- HP
- Huawei
- IBM
- Lenovo
- And many more
Clients can also get sales and rentals for refurbished hardware. This adds more value, especially when there’s a need to expand or replace parts without investing in costly new systems.
Work Process That Keeps Things Simple
Agrius IT follows a clear and easy 3-step process to help customers from start to finish:
1. Consultation and Understanding
The team listens to your business needs first. They assess current equipment, understand the working conditions, and review any issues.
2. Implementation and Development
Once the plan is made, they begin providing support services. This includes setting up monitoring, repairs, and SLA-based ticket handling.
3. Support and Maintenance
Agrius IT remains available round the clock to provide updates, fix issues, and guide teams. The goal is to ensure everything works smoothly without delays.
Agrius IT proves that you don’t have to depend on costly OEM support or rush into new hardware. With affordable TPM services, expert engineers, and full hardware support, Agrius IT stands as the best IT company in UAE and Pakistan. Their commitment to customers, flexible service options, and understanding of multi-vendor environments make them a top third party maintenance provider for 2025 and beyond.
FAQs
What is Third Party Maintenance (TPM)?
Third Party Maintenance is support for IT hardware offered by a provider other than the original manufacturer. It helps extend the use of your existing equipment after OEM support ends.
How does Agrius IT save costs for clients?
By offering lower support prices, extending hardware life, and avoiding forced upgrades, Agrius IT helps clients save up to 70% on maintenance.
Can Agrius IT support equipment from multiple brands?
Yes, their Multi-Vendor Support Services cover all major brands including Dell, Cisco, HP, Lenovo, IBM, Huawei, and more.
Is support available 24/7?
Yes, Agrius IT provides round-the-clock support, including weekends and holidays, through expert engineers and remote monitoring tools.
Can Agrius IT help with tape libraries?
Yes, they offer full support for tape libraries, including Break/Fix services, part replacements, and maintenance with customized SLAs.
Does Agrius IT sell or rent equipment too?
Yes, Agrius IT offers sales and rentals of refurbished equipment from top manufacturers to help clients expand or replace hardware affordably.
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