Social media management is one of the most important aspects of a business. But, it’s easy to forget that being on social media and having followers doesn’t equate to success.
To be successful, you need to create content that will resonate with your audience and get them engaging back. Keep reading to learn more about our top six helpful social media management tips!
1. Know Your Audience and Their Needs
One of the most critical social management tips is to know your audience and their needs. If you don’t understand who they are, how can you connect with them?
Spend time crafting messages that will resonate for your business on social media channels. First, research your target audience and what they want to see. For example, let’s say you have a clothing business and your target audience is 18-25-year-olds.
You would then need to find out what their likes are so you can create content that will resonate with them! You might find out through research that they like memes or funny videos of puppies.
Building a brand also ties into knowing what content resonates best with your customers. Some businesses have no problem getting people engaged in a topic or type of post, but others might not be as lucky. Pay attention to which posts get more engagement throughout the week so that you’ll know where to spend more quality time when posting!
2. Engage and Interact
Social management is a lot more than publishing posts; it’s about managing relationships too! Make sure to reply when someone comments on one of your posts by writing something like “Thanks for the feedback!”
It will show people that their opinion matters, resulting in future engagement from those same followers. Here are some ways you can engage with your followers on social media:
- Interact with people in the comments
- Encourage tagging and repost/share tagged photos
- Ask questions or hold polls
- Hold contests (comment to win, best caption contest, etc.)
3. Keep an Eye on Your Competitors
This business management tip may seem simple, but it’s one of the most critical points: keep an eye on your competitors’ posts as well! Don’t just follow other companies or small businesses who have similar audiences to yours because sometimes these brands will post about topics that you’re not at all interested in.
Instead, follow a few of your competitors to see what they are posting so that you can stay on top of them and be ready for any new content or marketing campaigns they might have planned. Of course, we’re not saying copy your competitors exactly, but it’s always helpful to have an idea of what they’re up to.
4. Create a Social Media Management Plan and Content Calendar
To be successful, you need a social media management plan and content calendar. Creating one will help you establish your goals and maintain consistency with posts shared on social media.
Your social media management plan and content calendar help ensure that there is a balance of variety in the types of posts published. These posts may include quotes, contests, informative articles, or other business-related updates.
Here are some tips for creating an effective social media management plan and content calendar:
Set realistic goals – It’s important not to have unrealistic expectations, so set reasonable goals such as posting once per day or week instead of multiple times each day. This could result in more meaningful interactions from followers too!
Consolidate – Create a list of all the social media management or social media campaign creator tools or you use and share them with everyone on your team. This will eliminate duplicating efforts and make management more effortless.
Schedule posts – When posting, be sure to plan ahead by scheduling your posts for the future if you don’t have time at the moment.
Stay fresh – Don’t get stuck in the same routine on every social media management tool you use; try branching out and trying something different! Whether it’s live video, infographics, podcasts, or GIFs, testing different types of content formats will help keep things fresh for your followers.
Post often and consistently – Your calendar should be updated with upcoming posts so that when it’s time to post something new, there are no gaps in content. Be sure that when you build your brand, you are posting at about the same time every day. This helps followers know when to expect
5. Reach Out to Influencers in Your Industry
Connecting with influencers is an excellent way of getting your name out there and building quality relationships. Reach out to them on social media, comment on their posts, or share the same content as they do.
Be sure to only reach out to influencers that are relevant to your business and your target audience. An influencer with a large following does your business no good if their following isn’t your target customer.
6. Don’t Be Afraid of Negative Comments
When it comes to social media, you should be open and transparent. This means welcoming any feedback from followers, positive or negative.
You can’t please everyone all the time, but if you refuse to take on constructive criticism, then you will never know what improvements need to be made for people to better connect with your brand’s mission statement.
If a follower takes issue with something with one of your posts (whether it is an opinion piece or product review), they might leave a comment that says “I disagree” or “that didn’t work for me.” Don’t delete these comments!
Rather than deleting them, learn how to respond respectfully and maturely because this allows others who may have had similar experiences see what happens when someone speaks up. You can also use these comments to improve your content or see what topics you may want to avoid in the future.
Becoming a Successful Social Media Manager: Social Media Management Tips
Becoming a successful social media manager is not an easy feat. It takes time, patience, and lots of trial and error to figure out what works best for your audience.
Our six social media management tips will give you the jump-start you need to create a winning strategy with little waste or confusion along the way. If you enjoyed this article, be sure to check out more posts like this one on your business page!